Performance Improvement

Community Care Network of Virginia’s vision for performance improvement is for continuous and sustainable performance improvement across three strategic goals:

• Clinical Excellence
• Operational Excellence
• Financial Excellence

Clinical performance improvement via a traditional clinical quality improvement focus has been a hallmark of the provider community at CCNV since 1999.  However, because clinical, operational and financial outcomes are interrelated and cannot be impacted absent a systematic approach to performance improvement, CCNV has consciously broadened the scope and reach of its performance improvement efforts over time.

As the first statewide network of community health centers organized in the nation, CCNV has developed and is continually refining a state-of-the-art Performance Improvement Program capable of measuring, benchmarking and ultimately improving clinical, operational and financial performance for Virginia’s community health centers on a statewide level.